Shipping policy
Shipping Policy
At Timeless Copenhagen, we are committed to delivering your orders safely and on time while ensuring a seamless shopping experience.
1. Shipping Time
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Orders are typically delivered within 2–10 business days from the date of shipment.
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Delivery timelines may vary depending on your location, courier service availability, and other operational factors.
2. Delivery Delays
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In rare cases, deliveries may be delayed due to factors beyond our control, such as courier service disruptions, adverse weather conditions, regional restrictions, public holidays, or other unforeseen circumstances.
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If a delay occurs, Timeless Copenhagen will provide full backend support to track your order and assist you until it is successfully delivered.
3. Shipping Address Policy
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Please ensure that your shipping address is accurate and complete when placing your order.
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Once an order has been shipped, we are unable to modify or change the delivery address.
4. Shipping Responsibility
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While Timeless Copenhagen is not responsible for delays caused by courier partners after dispatch, we will continue to coordinate with the courier and provide assistance until your order reaches you.
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For any shipping-related questions or assistance, please contact us through our official customer support channels.