Shipping policy

Shipping Policy

At Timeless Copenhagen, we are committed to delivering your orders safely and on time while ensuring a seamless shopping experience.

1. Shipping Time

  • Orders are typically delivered within 2–10 business days from the date of shipment.

  • Delivery timelines may vary depending on your location, courier service availability, and other operational factors.

2. Delivery Delays

  • In rare cases, deliveries may be delayed due to factors beyond our control, such as courier service disruptions, adverse weather conditions, regional restrictions, public holidays, or other unforeseen circumstances.

  • If a delay occurs, Timeless Copenhagen will provide full backend support to track your order and assist you until it is successfully delivered.

3. Shipping Address Policy

  • Please ensure that your shipping address is accurate and complete when placing your order.

  • Once an order has been shipped, we are unable to modify or change the delivery address.

4. Shipping Responsibility

  • While Timeless Copenhagen is not responsible for delays caused by courier partners after dispatch, we will continue to coordinate with the courier and provide assistance until your order reaches you.

  • For any shipping-related questions or assistance, please contact us through our official customer support channels.